The Office of the Consumer Protection Board (OCPB)
OCPB is the authority responsible for registration; an application by a MLM Company will undergo a thorough examination aimed at protecting consumers’ rights.
If OCPB considers an application as not compliant with the law, it will ask the applicant to amend it within a reasonable period of time. Upon resubmission of the revised application, the registrar will process the registration within 30 days if it meets all criteria.
DSA does not require that an applicant be a company formed in Thailand,but this is in practice generally preferred. DSA will also expect a company to have at least one Thai director, and if all directors are foreigners, at least one must hold a valid work permit.
The most important aspect that will be considered is the compensation or remuneration plan for distributors or representatives. The direct-sales section will deeply examine whether the plan:
- Not require an independent distributor to purchase goods;
- Not encourage an independent distributor to purchase goods in unreasonably large amounts; and
- Clearly demonstrate remuneration payment calculations.
Calculation intervals and remuneration payments should not be less than 14 days, and an independent distributor can return any purchased products to the company within 15 days.
Multi Level Marketing Advertisement and Promotion
Advertisement is subject to control by the advertisement committee, and the direct-sales section may order the MLM company to obtain a written opinion from the advertisement committee.
Also product catalogue shall be reviewed in detail, and in case it contains any medical claims, MLM company must provide scientific test results issued by a reliable organization in support of such claims. Advertisement committee’s placeat is not free of charge, and it will delay the registration process if not properly managed.
After the registration is finished, any changes made to the documents must be submitted to the OCPB. Although the registration does not need to be renewed, the company must report its business progress to the OCPB twice in every year, in January and July.